Terms of Service

Who runs Alice

Alice is run by Marius Farashi, as an individual trader. You can reach us at contact@alicebtc.com. The trader details required in the European Union are shown on Alice’s store pages once each store has verified them.

What Alice is

Alice is an AI companion for learning Bitcoin. She answers questions, explains courses and transactions, lets you explore public Bitcoin data, and lets you try transactions on a test network with coins that have no value. Alice does not hold your bitcoin or your keys, and cannot send a transaction for you.

Answers can be wrong

Alice’s answers come from a language model. They can be incomplete, out of date or wrong, even when they sound sure. They are education, not financial, investment, legal or tax advice. Check anything that matters, above all before you move money, and never type a recovery phrase or a private key into the chat.

Your account

You can use Alice without an account. A paid plan needs one, so that the plan follows you to another device. You must be 18 or older to create an account or buy a plan.

Keep your password and passkeys to yourself, since whoever signs in with them uses your plan. You can delete your account at any time, as explained on the account deletion page.

Free use

Alice Local, which answers on your device, is free and unlimited. Each installation also gets 21 free Private Cloud requests to try the larger model. We may change the free allowance for new installations. A change never affects a plan already paid for.

Paid plans

• A plan buys Private Cloud capacity and nothing else. What it includes and its price are shown on the pricing page and before you pay.
• Payment is in bitcoin only, through an invoice from Alice’s BTCPay server. The price is set in satoshis when the invoice is created. An invoice that is not paid in time expires.
• A plan starts when the payment is confirmed. A period lasts 30 days, and you can buy 1 to 24 periods at once. New periods are added to the time you have left.
• A plan never renews on its own, since there is no card on file. When it runs out, you go back to free use. If you gave an email address for reminders, we write 3 days before the end and on the last day.
• Your messages are end-to-end encrypted, so we cannot count tokens exactly. Usage is estimated from the volume of encrypted data, and the app shows it as an estimate.
• A Private Cloud request that fails on our side is not counted against your plan.

Refunds

• Within 14 days of a payment, you can ask for a refund without giving a reason. Write to contact@alicebtc.com with the invoice or the account’s username, and a bitcoin address. We refund what you paid, less the share of the plan you already used, within 14 days of your request.
• If a payment goes wrong, for example an amount paid twice or a plan that was not credited, write to us and we credit the plan or refund what was paid too much.
• If we stop Private Cloud or stop selling plans, we refund the unused time of every plan.
• Refunds are paid in bitcoin and calculated on the amount in satoshis that you paid.

Fair use

Do not use Alice to break the law or to harm others, and do not attack, overload or probe the service. Do not get around the free allowance or a plan’s limits, by script or by any other means, and do not resell access to Private Cloud.

We may suspend an account that does this. If it holds a paid plan, we refund the unused time, unless the plan was paid or used through fraud.

Third-party services and content

Private Cloud answers come from models run by Venice AI on confidential hardware. Local models are downloaded from Hugging Face and keep their own licences. The Explorer reads public data from block explorers such as mempool.space. Courses and the Bitcoin Dictionary are used under their authors’ licences, listed on the credits page. We do not control these services and cannot promise that they stay available.

Your data

How Alice handles your data is set out on the privacy page. Your conversations and Alice’s memory are stored only on your device, and Private Cloud messages are end-to-end encrypted.

Open source

Alice’s source code is published under the GNU Affero General Public License, version 3 or later. These terms cover the service we run. The licence covers what you can do with the code.

Beta and changes to the service

Alice is in beta. Features can change or stop, and the service can be interrupted. A change that reduces what a paid plan includes is announced on this page in advance and never applies to time already paid for.

Liability

Alice is provided as is. As far as the law allows, we are not liable for losses that come from relying on an answer, from an interruption of the service, or from a third-party service.

Nothing in these terms limits a liability that the law does not allow to be limited, such as for fraud or gross negligence, and nothing in them limits your rights as a consumer.

Changes to these terms

A new version is published on this page with its date, at least 30 days before it applies. A plan already paid for keeps the terms it was bought under.

Contact

Questions about these terms, refunds and any other request: contact@alicebtc.com.